HCL IntelliOps Event Management

Unlock superior AI-powered real-time event intelligence


Is your team unable to effectively predict and prevent IT service outages?

Reduce Mean Time to Detect and Resolve

  • Find peace of mind with AI-powered IT event management — minimizing mean time to detect and respond (MTTD and MTTR) with streamlined event management powered by machine-learning insights

Reduce Alert Volumes

  • Automate incident response
  • Improve productivity with AI-powered event suppression and de-duplication

Reduce Alert Noise

  • Let machine learning help you find the needle in your data haystack. AI-driven HCL IEM cuts unnecessary events and alerts by up to 90%
  • HCL IntelliOps Event Management (IEM) transforms your IT operations with less noise, fewer actionables, and reduced MTTR

The IntelliOps Event Management Advantage


Get a real-time unified view of events, alerts, and actionables across the enterprise

Insight-rich dashboards highlight MTTD, MTTR, and other KPIs while pinpointing the severity of recurring events and alerts for further analysis.


Automated Noise Reduction

HCL IEM suppresses false positives and irrelevant alerts and correlates related alerts across services to identify genuine and actionable alerts. Contextual awareness and machine learning capabilities enable alert correlation and aggregation based on enterprise topology models and temporal patterns.


Integration Management Module (IMM)

Accelerate data ingestion with OOB NiFi connector management via IMM portal that offers single-click connectors for seamless integration with leading element monitoring solutions, ensuring comprehensive data ingestion via NiFi in real time.


Prompt Notifications and Cross-Collaboration

Enable quick chat and collaboration with the team for efficient communication thereby reducing MTTR along with automated notifications to operators for assigned actionable, providing seamless integration with AEX (AI-driven Employee/User Experience)


Use Machine Learning

Get actionable analysis by leveraging a robust correlation engine of condition and time-based correlation for automatic grouping and mapping of alerts with an efficient feedback system.

Impact I Act faster with context and insights from HCL IntelliOps Event Management

80 %

Reduction in alert noise

50 %

Reduction in actionables

70 %

Reduction in incident investigation time

50 %

Reduction in unexpected outages


Topology-based alert correlation

Connector management via IMM portal

Noise maintenance windows support

Related problems/changes view

Cost-saving view

ChatOps-driven collaboration with AEX integration

Relevant algorithms selection for AI/ML features

Temporal-based alert correlation

Feedback system for Temporal-based alert correlation

Provision of OOB correlation rules




HCL IntelliOps Event Management Brochure



HCL IntelliOps Event Management Datasheet