HCL recognized as a Leader in ISG Provider Lens™ Research Quadrant for SIAM/ITSM - Business Value Service Management, Germany 2020

At HCL, we address the growing trends of organizations sourcing services from an expanding number of suppliers to enhance their management capabilities with the build, operate, and transfer (BOT) service management architecture to deliver high-quality Business Value and Service Management (BVSM) solutions. DRYiCE offers a fully self-developed Service Integration and Management (SIAM) solution with innovative technologies to deliver AI-powered products and platforms. In Germany, we have many professionals dedicated to SIAM practice. Our staff uses defined methods and ready-to-use templates to provide services, consultancy, and products to support the implementation and operation of full-scale SIAM implementations.

Strengths:

Strong vision and delivery
SIAM Academy delivering skilled resources and ensures governance
Aligned product and services portfolio
Clear strategy

Owing to our strengths in the SIAM and IT Service Management (ITSM) domain, HCL has been rated as a leader in the recent report on BVSM by ISG in Germany.

To know more, download the report here.

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