DRYiCE iAutomate enables intelligent run-book automation through extensive use of proprietary Natural Language Processing (NLP) algorithms and knowledge analysis in tandem with an Orchestration engine. It enables robust end-to-end incident remediation and task automation in complex IT infrastructure landscape leveraging 1500+ shared runbooks and five AI sub modules. It is a constantly learning product reading through different variables available in the ITSM system and updating itself of solving a particular incident.
Some of the key features of iAutomate are:
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Recommend the best fit run book
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Provides real time update on the workflows
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Self-heals using experience based learning
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NLP based assisted service
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Auto pick & execute workflows
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Enables collaboration
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Identify and creates missing workflows
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Brings in standardization and reusability
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